Just as in the old days when internet was delivered over phone lines, phone service is now delivered over the internet. This creates a number of options and features that can be leveraged depending on the needs of your business. There are two basic types of VoIP solutions: On-Premise and Cloud-based. This service will help you discover the advantages or disadvantages to your business and help identify the best option for your business needs.
When you need more than a simple dial-tone, you need VoIP. VoIP provides increased flexibility for you and your employees. There are many benefits for VoIP, which include queuing systems, mobile applications and additional numbers for your business. VoIP Service provides detailed call reporting that includes information on incoming and outgoing calls including call locations, time and length of calls and more. Call recordings help provide top-level quality assurance.
VoIP offers a great option for remote or on-the-go employees. Call routing provides the benefit to forward calls to multiple numbers such as personal cell phones or home phones so you don’t miss important phone calls before they reach voicemail.
VoIP offers features that can benefit training and help your employees grow, including the ability to “Listing in” in live calls and provide one-way communication that only your employee can hear.
VoIP service offers easy management of all services and devices, to help make installing and managing your phone network a breeze.
Is your business growing with changing needs? VoIP makes it easy to adapt your systems to your unique and current needs.