Author name: Professor VoIP

What’s Next in Call Recording?

What’s Next in Call Recording? What’s Next in Call Recording? Businesses of all sizes and industries have long recognized the benefits of documenting their communication with customers. Demand for call recording is largely driven by the need to provide excellent customer service, satisfy business needs for compliance, enforce best practices, train agents, and… Source: Shoretel …

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What’s Next in Call Recording?

What’s Next in Call Recording? What’s Next in Call Recording? Businesses of all sizes and industries have long recognized the benefits of documenting their communication with customers. Demand for call recording is largely driven by the need to provide excellent customer service, satisfy business needs for compliance, enforce best practices, train agents, and… Source: Shoretel …

What’s Next in Call Recording? Read More »

What’s Next in Call Recording?

What’s Next in Call Recording? What’s Next in Call Recording? Businesses of all sizes and industries have long recognized the benefits of documenting their communication with customers. Demand for call recording is largely driven by the need to provide excellent customer service, satisfy business needs for compliance, enforce best practices, train agents, and… Source: Shoretel …

What’s Next in Call Recording? Read More »

What’s Next in Call Recording?

What’s Next in Call Recording? What’s Next in Call Recording? Businesses of all sizes and industries have long recognized the benefits of documenting their communication with customers. Demand for call recording is largely driven by the need to provide excellent customer service, satisfy business needs for compliance, enforce best practices, train agents, and… Source: Shoretel …

What’s Next in Call Recording? Read More »

What’s Next in Call Recording?

What’s Next in Call Recording? What’s Next in Call Recording? Businesses of all sizes and industries have long recognized the benefits of documenting their communication with customers. Demand for call recording is largely driven by the need to provide excellent customer service, satisfy business needs for compliance, enforce best practices, train agents, and… Source: Shoretel …

What’s Next in Call Recording? Read More »

Announcing ConnectCentral 2017 Free Pass Winners

Announcing ConnectCentral 2017 Free Pass Winners Announcing ConnectCentral 2017 Free Pass Winners Wow, we’re delighted at just how many of our readers and followers really want to attend ConnectCentral 2017, the RingCentral annual conference. Thank you to everyone who entered our social media contest for a chance to win a free ConnectCentral pass! We received …

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ConnectCentral 2017 Keynote: World Vision, Tackling the Causes of Poverty and Injustice

ConnectCentral 2017 Keynote: World Vision, Tackling the Causes of Poverty and Injustice ConnectCentral 2017 Keynote: World Vision, Tackling the Causes of Poverty and Injustice As a global Christian humanitarian organization with a network of more than 45,000 people, World Vision helps children, families, and communities worldwide reach their full potential by tackling the causes of …

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Spotlight on RingCentral’s Charlotte Office

Spotlight on RingCentral’s Charlotte Office Spotlight on RingCentral’s Charlotte Office RingCentral’s Charlotte office is strategically located near many East Coast customers, and the area provides both an excellent local talent pool and a vibrant culture. In the two years since it opened, the Charlotte office has grown from 5 to 85 employees and is expected …

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