10 Insights on the Critical Link Between Employee Engagement and Customer Satisfaction
10 Insights on the Critical Link Between Employee Engagement and Customer Satisfaction
KEY TAKEAWAYS The ability to deliver improved customer satisfaction today is seen as directly correlated with the happiness of employees. Technology is greatly improving customer satisfaction. As individuals experience these improvements in their personal lives, they will grow to expect it in their work lives. CIOs and leaders from customer support and lines of business […]
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