5 Key Benefits of Cloud Contact Center 2.0
5 Key Benefits of Cloud Contact Center 2.0
The modern call center has moved to the cloud, and it’s never looking back. Evolving from Contact Center 1.0, which was heavily grounded in physical infrastructure and significant budget demands, Contact Center 2.0 is agile, lean, and able to adapt to customer demands with much less friction. We defined Contact Center 1.0 and its many […]
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