Connecting Employee and Customer Engagement to Drive Customer Satisfaction and Boost Your Bottom Line

Connecting Employee and Customer Engagement to Drive Customer Satisfaction and Boost Your Bottom Line
Connecting Employee and Customer Engagement to Drive Customer Satisfaction and Boost Your Bottom Line
In an effort to understand the connection between employee and customer engagement, we conducted a study that uncovered the factors that contribute to great customer and employee experiences. In previous posts, we explored how seamless communications platforms can shrink the gap between customer expectations and a company’s ability to respond effectively, thereby increasing company profitability. […]
Source: RingCentral Feed