Don’t Neglect Your Frontline Employees: Fix Disjointed Communications Technologies
Don’t Neglect Your Frontline Employees: Fix Disjointed Communications Technologies
Our new survey explores the factors that contribute to great customer and employee experiences. In our blog post last week we examined the results, explored how a seamless communications platform can help shrink the gap between customer expectations and a company’s ability to respond effectively, and in so doing increase overall customer satisfaction and company […]
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