Enhancing the Customer Experience – Interview with Jim Tincher

Enhancing the Customer Experience – Interview with Jim Tincher
Enhancing the Customer Experience – Interview with Jim Tincher

Jim Tincher (CCXP) is a recognized CX expert with a passion for customer experience, so much so that he founded Heart of the Customer, a cutting-edge CX consultancy, helping companies of all sizes improve their customer experience. Before launching the company, Jim led customer engagement initiatives at companies such as Best Buy, where he used […]

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