Five Ways SMS and MMS Enhance the Customer Experience

Five Ways SMS and MMS Enhance the Customer Experience
Five Ways SMS and MMS Enhance the Customer Experience

With 90 percent of companies today competing solely on the basis of the customer experience (CX), it’s imperative that organizations work to enhance their CX strategy. One easy way to consistently deliver amazing customer experiences is through short message service (SMS) and multimedia message service (MMS), both which have been proven as preferred means of engagement among consumers today.

Source: Telecom Reseller