How to Build Customer and Employee Happiness in a Post-COVID World

How to Build Customer and Employee Happiness in a Post-COVID World
How to Build Customer and Employee Happiness in a Post-COVID World

A panel of senior business executives said the COVID-19 pandemic offered stark and sometimes difficult lessons about the importance of communications technology in what they expect to be a more permanent work-from-home environment for their organizations.  Despite the virus’s tragic impact, many of the panelists on a pair of recent virtual roundtables said the rapid […]

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