Infographic: Create Greater Happiness in Your Contact Center
Infographic: Create Greater Happiness in Your Contact Center
In today’s always-connected world, customers expect immediate answers when contacting your call center. Disappoint them, and they’re likely to vent their frustrations at your agents or on social media sites. So how can you create a more happy experience for your customers and your agents? The answer comes from building a more “connected” contact center, […]
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