[INFOGRAPHIC] Is Your IVR Scaring Away Business?
[INFOGRAPHIC] Is Your IVR Scaring Away Business?
Halloween is less than a week away! It’s a spooky time of year, but a poor IVR experience can spook your customers at any time. Don’t scare away customers and potential sales with bad IVR practices. Our infographic highlights the customer experience demons that may be hiding in your interactive…
Source: Shoretel Feed