Live Demo: Advanced Call Routing in Your Contact Center
Live Demo: Advanced Call Routing in Your Contact Center
An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay and account inquiries, freeing your agents to handle more complex issues. RingCentral Contact Center is a complete, cloud-based […]
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