New Research Reveals the Business Benefits of Connecting Employee and Customer Engagement
New Research Reveals the Business Benefits of Connecting Employee and Customer Engagement
Here’s a situation most people will find familiar: You buy a product, and when it finally arrives, there’s something wrong with it—for instance, it was damaged in shipping or doesn’t operate as advertised. Mildly frustrated, you open the company’s mobile app to send a message but discover no such messaging capabilities exist. So then, you […]
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