Podcast with Aragon Research: The Race to Better Employee and Customer Engagement
Podcast with Aragon Research: The Race to Better Employee and Customer Engagement
Business leaders often think about employee and customer engagement as two distinctly separate strategies. In fact, each is often owned by different teams within a company. The siloes created by this approach are challenging to tear down and can have a negative impact on employee productivity and happiness, customer satisfaction, and ultimately business profitability. In […]
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