Shaping Customer Experiences – Interview with Gerry Brown
Shaping Customer Experiences – Interview with Gerry Brown
Gerry Brown has had an expansive and lengthy career in customer experience, working with companies throughout the UK, Canada, and EMEA. Known as The Customer Lifeguard, Gerry has been busy saving enterprises from drowning in an ocean of indifference with tips to increase their customer engagement, align their strategies across the organization, and identifying areas […]
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