SNCF: A Seamless Customer Experience for Connected Travelers
SNCF: A Seamless Customer Experience for Connected Travelers
SNCF carries more than 3 million passengers in France every day. To adapt to the digital habits of its customers, the company is present on the channels they use daily, such as messaging. By leveraging RingCentral Engage Digital, SNCF unifies the management of all its digital channels to provide instant answers to passengers. Watch the […]
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Source: RingCentral Feed