What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver
What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver
Poor customer service not only costs companies in terms of goodwill and reputation; it can also do some serious damage to profits. According to the 2015 Customer Rage Survey , about $202 billion in revenue is at risk for U.S. businesses with poor customer service. The Customer Rage studies provide…
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