[WORKSHEET] Give Your IVR a Second Look
[WORKSHEET] Give Your IVR a Second Look
If you’re a fast-growing business looking to improve profit margins without adding headcount or diminishing the customer experience, don’t overlook one tool you may already have in place… your IVR. IVR technologies have come a long way since their first introduction to the marketplace in the 1980s…
Source: Shoretel Feed