Behavioral Psychology Has More to Do with Customer Experience Than You Think

Behavioral Psychology Has More to Do with Customer Experience Than You Think
Behavioral Psychology Has More to Do with Customer Experience Than You Think
Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in establishing loyalty, increasing referrals, and boosting sales. What’s more, behavioral…
Source: Shoretel Feed

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