Contact Center Software Isn’t Just For Contact Centers

Contact Center Software Isn’t Just For Contact Centers
Contact Center Software Isn’t Just For Contact Centers
When most people hear the term, “contact center”, they envision a large, cramped office space filled with support reps or telemarketers. But don’t get caught up in semantics. Any part of your business that touches the customer — billing, sales, customer care, help desk, etc. – is an area that…
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