How to achieve a unified approach to sales enablement How to achieve a unified approach to sales enablement Sales teams need a cohesive strategy that ensures the right tools and training are at their disposal. Consistency is key to achieving regular sales, steady revenue growth, and dependable sales team cohesion. A good sales enablement strategy …
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How to manage customer complaints without escalating the situation How to manage customer complaints without escalating the situation All businesses receive customer complaints. It’s an unavoidable part of having customers. The larger your customer base is, the more unhappy customers you’ll need to manage. It might seem like there are huge problems with your products …
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Recording Android calls to keep your team organized and productive Recording Android calls to keep your team organized and productive You want your team to be as proficient and effective on the phone as possible. That’s a given. However, how can you be sure that they’re giving all they can give and being all they …
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How to record calls on iPhone and transcribe them for smarter business decisions How to record calls on iPhone and transcribe them for smarter business decisions Forgetting essential details during a phone call is something that happens to the best of us. But it can seem unprofessional to ask clients to repeat themselves, and wastes …
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How Virtual Huddle Rooms Improve Internal Communication for Remote Teams How Virtual Huddle Rooms Improve Internal Communication for Remote Teams What is a virtual huddle room? At its core, a huddle room is a small, informal meeting space designed for quick discussions, brainstorming sessions, and problem-solving. Virtual huddle rooms fulfill this purpose for fully remote …
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How to Prevent Compliance Violations When Texting from Computers How to Prevent Compliance Violations When Texting from Computers Business texting has transformed how teams connect with customers, offering immediacy that email simply can’t match. More organizations now use desktop messaging platforms for customer interactions, with reps sending SMS messages directly from computers rather than mobile …
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How to optimize sales enablement communication to boost the sales cycle How to optimize sales enablement communication to boost the sales cycle Have you ever wondered why your sales team can’t seem to close a deal in a short time? Maybe you’re struggling to figure out how you can leverage your top-performing salespeople to share …
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Top 5 knowledge base article templates that work for businesses Top 5 knowledge base article templates that work for businesses A knowledge base can help to keep prospective buyers and established customers informed, but to work it needs to be informative, concise, and consistent. To help your organization put its best foot forward, we’ve put …
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From IVR to IVA: How contact centers are modernizing the customer experience From IVR to IVA: How contact centers are modernizing the customer experience When you call customer support, you’re often greeted by a familiar script, “Thank you for calling. Press 1 for billing. Press 2 for technical support. Press 3 to hear these options …
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Investing in tomorrow, today: RingCentral Bulgaria’s collaboration with universities Investing in tomorrow, today: RingCentral Bulgaria’s collaboration with universities At RingCentral, we believe in giving back to our community and investing in the next generation of tech leaders. That’s why we’ve partnered with universities and associations across Bulgaria to help students grow and thrive in the …
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