Business Messaging

Our First Look At Microsoft Teams: Slack Has Nothing to Worry About

Leave a Comment / Business Messaging, chat wars, Cloud Computing & Web Services, Collaboration, slack / By Professor VoIP

Our First Look At Microsoft Teams: Slack Has Nothing to Worry About Our First Look At Microsoft Teams: Slack Has Nothing to Worry About The business messaging and team collaboration sphere is really booming, with Slack still the leader in the race. Facebook has recently… Source: Get VoIP Blog

Forget Phone Support, Texting Is The New Customer Service Go-To

Leave a Comment / Business Messaging, call center, Cloud Computing & Web Services, contact center software, customer service, Voip & Unified Communications / By Professor VoIP

Forget Phone Support, Texting Is The New Customer Service Go-To Forget Phone Support, Texting Is The New Customer Service Go-To An interesting shift in customer service communications seems to be brewing, sparked by news of Centricient, a customer service messaging… Source: Get VoIP Blog