The Cost of a Misspelled Name The Cost of a Misspelled Name The Next Caller origin story hinges on a single customer service mistake – a misspelled last name. Our CEO, Ian Roncoroni, had his name misspelled as “Ron Coroni” on a rental car reservation. He ultimately lost the reservation because the company could not …
Amazon Echo Show Hands-on Review: First Impression, UC Experience, and More Amazon Echo Show Hands-on Review: First Impression, UC Experience, and More Most are familiar with Amazon’s Echo device: those tall black cylinders, or those tiny short, black cylinders. You can shout… Source: Get VoIP Blog
The Ultimate UC and Business VoIP Glossary For Beginners The Ultimate UC and Business VoIP Glossary For Beginners Without a doubt, one of the largest barriers to fully understanding a new technology is lack of familiarity with related terms… Source: Get VoIP Blog
4 Ways IoT is Changing How Companies Interact with Customers 4 Ways IoT is Changing How Companies Interact with Customers With IoT and big data, consumer expectations for service are changing – and rapidly. Customers engage with businesses through more channels than ever, and they’re demanding faster and more efficient service. But organizations now have …
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4 Ways IoT is Changing How Companies Interact with Customers 4 Ways IoT is Changing How Companies Interact with Customers With IoT and big data, consumer expectations for service are changing – and rapidly. Customers engage with businesses through more channels than ever, and they’re demanding faster and more efficient service. But organizations now have …
4 Ways IoT is Changing How Companies Interact with Customers Read More »
4 Ways IoT is Changing How Companies Interact with Customers 4 Ways IoT is Changing How Companies Interact with Customers With IoT and big data, consumer expectations for service are changing – and rapidly. Customers engage with businesses through more channels than ever, and they’re demanding faster and more efficient service. But organizations now have …
4 Ways IoT is Changing How Companies Interact with Customers Read More »
4 Ways IoT is Changing How Companies Interact with Customers 4 Ways IoT is Changing How Companies Interact with Customers With IoT and big data, consumer expectations for service are changing – and rapidly. Customers engage with businesses through more channels than ever, and they’re demanding faster and more efficient service. But organizations now have …
4 Ways IoT is Changing How Companies Interact with Customers Read More »
4 Ways IoT is Changing How Companies Interact with Customers 4 Ways IoT is Changing How Companies Interact with Customers With IoT and big data, consumer expectations for service are changing – and rapidly. Customers engage with businesses through more channels than ever, and they’re demanding faster and more efficient service. But organizations now have …
4 Ways IoT is Changing How Companies Interact with Customers Read More »
Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps ShoreTel recently hosted a Summit App Challenge for our employees to gain hands-on experience building voice and SMS applications on our Summit CPaaS solution. Participants had one week to build an app and …
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Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps ShoreTel recently hosted a Summit App Challenge for our employees to gain hands-on experience building voice and SMS applications on our Summit CPaaS solution. Participants had one week to build an app and …
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