Best Affordable IVR Systems for Small Businesses Best Affordable IVR Systems for Small Businesses IVR (Interactive Voice Response) is a VoIP phone system feature using call menu prompts, predetermined call flow paths, speech recognition,… Source: Get VoIP Blog
10 Best Alternatives to Avaya VoIP Phone System 10 Best Alternatives to Avaya VoIP Phone System Cloud-based communication platforms like Avaya combine voice, chat, and SMS capabilities into one interface. Popular Avaya alternatives offer additional digital… Source: Get VoIP Blog
Business Phone Number: Pricing & How to Get One Business Phone Number: Pricing & How to Get One A business phone number gives your company credibility, increases brand recognition, and allows you and your team members to keep… Source: Get VoIP Blog
Zoom Contact Center Review: Pricing, Features & Integrations Zoom Contact Center Review: Pricing, Features & Integrations Zoom may be best known for its video conferencing platform Zoom Meetings, but the powerhouse provider has been consistently growing… Source: Get VoIP Blog
Aircall Pricing Plans, Features, Benefits & Best Alternatives Aircall Pricing Plans, Features, Benefits & Best Alternatives Aircall is a user-friendly cloud call center software offering toll-free, local, and international numbers combined with robust call management and… Source: Get VoIP Blog
GoTo Launches 40+ Features Across Portfolio GoTo Launches 40+ Features Across Portfolio In what most might consider a sweeping set of updates, GoTo, a firm seemingly on a mission to simplify how… Source: Get VoIP Blog
VoIP Pricing Guide: How Much Does VoIP Cost? VoIP Pricing Guide: How Much Does VoIP Cost? Compared with traditional phone service, a VoIP phone system offers tons of benefits: advanced features, scalability, mobility, improved call quality,… Source: Get VoIP Blog
Call Recording in Call Centers: All You Need to Know Call Recording in Call Centers: All You Need to Know Call recording in call centers provides managers with insight into customer service quality, common support issues, and gaps in agent… Source: Get VoIP Blog
Call Screening 101: How It Works, Benefits & Best Practices Call Screening 101: How It Works, Benefits & Best Practices Call screening is an important VoIP phone system feature that makes it easy to instantly identify priority clients, filter out… Source: Get VoIP Blog
What is a SaaS Call Center? Everything You Need to Know What is a SaaS Call Center? Everything You Need to Know Cloud-based call centers have transformed the way companies interact with customers and leads. Traditional onsite call centers have given way… Source: Get VoIP Blog
