Retail: Enjoying The Rollercoaster Ride Retail: Enjoying The Rollercoaster Ride It’s a rollercoaster ride out there for retailers, often first to feel the effects of fluctuating customer demand. In fact, retail performance figures are used as the canary in the coal mine when it comes to overall economic health – because the correlation with consumer …
From VAR to an MSP: It’s Time for a Change From VAR to an MSP: It’s Time for a Change Are you a Value-Added Reseller (VAR)? If you are, then you are also well versed in the technical difficulties your business to business customers encounter every day. But think about it—if you’re looking to expand …
VARs vs. MSPs: Everything You Need to Know VARs vs. MSPs: Everything You Need to Know Today, there are hundreds of thousands of Value Added Resellers (VARs) and even more Managed Service Providers (MSPs) competing for marketing share. Chances are, you know what a VAR is. These companies resell computer software, hardware and/or networking products. …
Fast Track Video Conferencing into Your Business Fast Track Video Conferencing into Your Business A decade ago, executives looked at video conferencing as a way to reduce escalating travel costs. Today, more compelling reasons to embrace video conferencing are gaining attention: organizational growth and competitiveness. CEOs are now looking at a mix of markets for …
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Fast Track Video Conferencing into Your Business Fast Track Video Conferencing into Your Business A decade ago, executives looked at video conferencing as a way to reduce escalating travel costs. Today, more compelling reasons to embrace video conferencing are gaining attention: organizational growth and competitiveness. CEOs are now looking at a mix of markets for …
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A Short and Sweet Overview of APIs A Short and Sweet Overview of APIs In an earlier blog, we discussed the importance of inter interconnectivity in today’s evolving world. In that blog, however, we didn’t touch on one key part of ensuring next-level connectivity: application program interfaces, or APIs. Source: Telecom Reseller
How Contact Centers Can Turn Customer Service Calls into Sales How Contact Centers Can Turn Customer Service Calls into Sales It’s time to stop thinking about the contact center as a cost center. As consumer expectations for customer experience rise, the agent’s role is shifting, and as a result your customer service team has the …
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How to Find the Best Hosted Billing Solution for Your Business How to Find the Best Hosted Billing Solution for Your Business Across practically every industry today, one thing continues to threaten efficiency and customer satisfaction: billing. From inaccurate invoices to out-of-date protocols, there are several key factors that leave companies lacking well-defined billing standards. …
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RingCentral Insights at Enterprise Connect RingCentral Insights at Enterprise Connect Going to Enterprise Connect? Join some of our leaders at these incisive sessions. General Sessions: Monday, March 27; 10:15–11:15 a.m. What Role (if Any) Should Cloud Communications Play in Your Enterprise?
 Vlad Shmunis, Founder, Chairman, and CEO, RingCentral This is a mainstage general session roundtable discussion …
RingCentral Glip Data Retention Policies Boost Collaboration and Compliance RingCentral Glip Data Retention Policies Boost Collaboration and Compliance As a follow up to the recent introduction of compliance exports in RingCentral Glip, enterprise customers can now set data retention policy to prevent information from being retained in cloud storage beyond a given time limit. With …
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