Author name: Professor VoIP

What to Expect When You’re Expecting: An Enterprise Connect 2017 Preview

What to Expect When You’re Expecting: An Enterprise Connect 2017 Preview What to Expect When You’re Expecting: An Enterprise Connect 2017 Preview I’ve been covering the unified communications (UC) market as an analyst for the better part of 20 years. The market has gone through several waves of innovation. It started as VoIP, then evolved …

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3 Ways Your Cloud Contact Center Can Create a Better Customer Experience

3 Ways Your Cloud Contact Center Can Create a Better Customer Experience 3 Ways Your Cloud Contact Center Can Create a Better Customer Experience It’s not unusual to see conflicting priorities in the C-suite. While elevating the customer experience is a top priority for both the CMO and COO, the CIO must ensure that new …

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Large Scale Business Telephone Systems

Large Scale Business Telephone Systems Large Scale Business Telephone Systems Business telephone systems provide a range of functions that can enrich and improve your staff operations; aside from the obvious communication benefits, a quality telephone system will also allow businesses to improve efficiency in a number of areas – in a large scale business, this …

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8×8 Didn’t Go For Sale Yet, But Instead Introduced A New Communications Cloud

8×8 Didn’t Go For Sale Yet, But Instead Introduced A New Communications Cloud 8×8 Didn’t Go For Sale Yet, But Instead Introduced A New Communications Cloud Making some waves in the news, we’ve been trying to keep up on 8×8 and everything that’s going on behind… Source: Get VoIP Blog

RingCentral & ProsperWorks Join Forces to Save You Time

RingCentral & ProsperWorks Join Forces to Save You Time RingCentral & ProsperWorks Join Forces to Save You Time ProsperWorks is the #1 CRM for Google. ProsperWorks helps companies sell more with an easy-to-use interface, reduced manual data entry, and a deep integration with G Suite (formerly Google Apps for Work). Our team is super excited …

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RingCentral Is a Game Changer for EAH Housing

RingCentral Is a Game Changer for EAH Housing RingCentral Is a Game Changer for EAH Housing EAH Housing is a nonprofit corporation founded with the belief that attractive affordable rental housing is the cornerstone to sustainable, living communities. EAH Housing develops low-income housing; manages over 100 properties in California and Hawaii, serving more than 20,000 …

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A Back Office That’s Worth Its Weight in Gold

A Back Office That’s Worth Its Weight in Gold A Back Office That’s Worth Its Weight in Gold It’s no secret that back office operations are a struggle for most companies. Across practically every sector, it’s a challenge to handle various back office tasks in a way that increases visibility and efficiency. Source: Telecom Reseller

INTERACT with ShoreTel at Enterprise Connect

INTERACT with ShoreTel at Enterprise Connect INTERACT with ShoreTel at Enterprise Connect Enterprise Connect , the industry’s annual premier conference and exposition on enterprise communications and collaboration, is less than two weeks away and excitement is building! This year’s gathering, scheduled to take place March 27-30 at the Gaylord Palms Resort & Convention Center in… …

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Developing with RingCentral for TADHack ’17 — In Under 20 minutes

Developing with RingCentral for TADHack ’17 — In Under 20 minutes Developing with RingCentral for TADHack ’17 — In Under 20 minutes RingCentral is heading to Orlando, FL to sponsor Enterprise Connect Conference (March 27th — March 30th, 2017) and the associated TADHack (Telecom Application Developer Hackathon, March 25th — 26th, 2017). This is exciting for us since TADHack …

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