Author name: Professor VoIP

RingCentral & Carousel Industries Partner to Bring Enterprises into the Cloud

RingCentral & Carousel Industries Partner to Bring Enterprises into the Cloud RingCentral & Carousel Industries Partner to Bring Enterprises into the Cloud 2017 has kicked off to be a busy year! We’re seeing more and more enterprise customers driving demand for cloud communications, which means the opportunity for channel partners is HUGE. Increasingly, I hear …

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Ensure Your Contact Center Delivers VIP Treatment in Every Interaction

Ensure Your Contact Center Delivers VIP Treatment in Every Interaction Ensure Your Contact Center Delivers VIP Treatment in Every Interaction Smart businesses know that today’s VIP customers aren’t simply a select group of people. They include every customer. That premise presents a new set of challenges that requires businesses to consistently deliver high-end personalized service …

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Ensure Your Contact Center Delivers VIP Treatment in Every Interaction

Ensure Your Contact Center Delivers VIP Treatment in Every Interaction Ensure Your Contact Center Delivers VIP Treatment in Every Interaction Smart businesses know that today’s VIP customers aren’t simply a select group of people. They include every customer. That premise presents a new set of challenges that requires businesses to consistently deliver high-end personalized service …

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How To Revolutionize Your Omnichannel Experience With Artificial Intelligence

How To Revolutionize Your Omnichannel Experience With Artificial Intelligence How To Revolutionize Your Omnichannel Experience With Artificial Intelligence We’ve all been customers, and at some point we all have probably needed to pick up the phone and dial… Source: Get VoIP Blog

Structural Group Mobilizes 1,800 Employees Across 22 Locations with RingCentral

Structural Group Mobilizes 1,800 Employees Across 22 Locations with RingCentral Structural Group Mobilizes 1,800 Employees Across 22 Locations with RingCentral When Structural Group decided it needed a new-generation flexible, mobile-first solution to enhance customer engagement and productivity for its mobile workforce, it turned to RingCentral. A recognized leader in the specialty construction industry, Structural Group …

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7 Tips for Deploying Secure, Enterprise-wide Team Messaging

7 Tips for Deploying Secure, Enterprise-wide Team Messaging 7 Tips for Deploying Secure, Enterprise-wide Team Messaging Just when you thought you had made your network safe from the perils of BYOD, users began to bring their own file-sharing programs and other consumer-grade apps to work. Now the hot trend is team messaging, and once again …

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Three Avant-garde Ways to Boost Business with SMS and MMS

Three Avant-garde Ways to Boost Business with SMS and MMS Three Avant-garde Ways to Boost Business with SMS and MMS Smartphone technology has vastly matured since the launch of the original iPhone 10 years ago. Stronger computing power and improved networking speeds have enabled providers to roll out a slew of next-generation communication capabilities, from …

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