Author name: Professor VoIP

Genesys and Interactive Intelligence Merger: Here’s What We Know So Far

Genesys and Interactive Intelligence Merger: Here’s What We Know So Far Genesys and Interactive Intelligence Merger: Here’s What We Know So Far Earlier this year, both Genesys and Interactive Intelligence shook the market up by announcing their move to combine forces. That… Source: Get VoIP Blog

5 Common Questions about Jitter Answered

5 Common Questions about Jitter Answered 5 Common Questions about Jitter Answered Jitter is defined as “slight irregular movement, variation or unsteadiness.” That may sound a lot like you before your morning cup of coffee, but imagine how jitter sounds (literally) when it comes to your VoIP calls. Source: Telecom Reseller

Top 10 Tools to Help VoIP Businesses: Part 1

Top 10 Tools to Help VoIP Businesses: Part 1 Top 10 Tools to Help VoIP Businesses: Part 1 Today we’re handing over the reigns to Tim Klein, a Technical Service Representative II here at VoIP Innovations. Working on the front lines assisting our customers, Tim is well versed in the many different types of tools available …

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