Unified Communications: Walk Before You Run Unified Communications: Walk Before You Run When it comes to unified communications, companies should take their time and get it right. Companies are always looking for the next big idea. But, as the old saying goes, Rome was not built in a day. Sometimes it is best to start …
The Top 10 Causes of VoIP Audio Issues The Top 10 Causes of VoIP Audio Issues Verizon’s “Can you hear me now?” campaign is perhaps one of the most recognizable and realistic we’ve ever seen (certainly at least over the last decade). Although the “can you hear me now?” guy switched carriers—he’s now working for …
The Ingram Micro Difference The Ingram Micro Difference The growing adoption of “anytime, anywhere” work styles is driving businesses of all sizes to demand access to content and collaboration tools across multiple devices, including desktop computers, laptops, smartphones and tablets. Unified Communications & Collaboration (UCC) addresses this… Source: Shoretel Feed
The Ingram Micro Difference The Ingram Micro Difference The growing adoption of “anytime, anywhere” work styles is driving businesses of all sizes to demand access to content and collaboration tools across multiple devices, including desktop computers, laptops, smartphones and tablets. Unified Communications & Collaboration (UCC) addresses this… Source: Shoretel Feed
Headsets Make Task Workers More Productive Headsets Make Task Workers More Productive UCaaS (Unified Communications as a Service) platforms are quickly changing the way people communicate and work. Companies now need to look at something they may not have considered before: How to deploy headsets for their many different employees? Most businesses haven’t had much …
Headsets Make Task Workers More Productive Headsets Make Task Workers More Productive UCaaS (Unified Communications as a Service) platforms are quickly changing the way people communicate and work. Companies now need to look at something they may not have considered before: How to deploy headsets for their many different employees? Most businesses haven’t had much …
Porting Your Number in Three Simple Steps Porting Your Number in Three Simple Steps You’ve decided to switch providers and have checked with your “winning” carrier and learned that your number is in fact portable (in other words, you can reassign your existing fixed-line or mobile number to your new provider). Source: Telecom Reseller
Agent Disengagement Solved Agent Disengagement Solved With billions in revenue lost through disengaged agents and the inevitable (and costly) round of re-hires, onboarding and training, agent disengagement is a growing challenge. Can it be solved? Here’s our take on it…. How many agents left your contact center in the last 12 months? The year before… …
Agent Disengagement Solved Agent Disengagement Solved With billions in revenue lost through disengaged agents and the inevitable (and costly) round of re-hires, onboarding and training, agent disengagement is a growing challenge. Can it be solved? Here’s our take on it…. How many agents left your contact center in the last 12 months? The year before… …
#CyberMonday: Our Top Blogs on Cyber Security #CyberMonday: Our Top Blogs on Cyber Security It’s the most wonderful time of the year…before the gift wrapping, ornament hanging, and tree trimming. Once again, we’re approaching Cyber Monday. This day is the holy grail of the holiday shopping season, and it’s also a holiday of sorts for …
