Understanding the Voice of the Customer Understanding the Voice of the Customer In order to truly understand the Voice of the Customer you must first think like the customer and understand they are going to view your solution differently than you do. For instance, Xima Partners may focus and ask questions like how easy installation …
Understanding the Voice of the Customer Understanding the Voice of the Customer In order to truly understand the Voice of the Customer you must first think like the customer and understand they are going to view your solution differently than you do. For instance, Xima Partners may focus and ask questions like how easy installation …
Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Not many might consider it, but your company’s voicemail greeting is probably more important than you think. Now, we probably… Source: Get VoIP Blog
Call Center Software Pricing: A Detailed Look at the Top Solutions Call Center Software Pricing: A Detailed Look at the Top Solutions When looking to establish a call center software solution for your business, or simply adopt a contact center solution for your… Source: Get VoIP Blog
Customer Experience: A Game Changer for Businesses in 2017 Customer Experience: A Game Changer for Businesses in 2017 Customer experience is a major driving force and a game changer for businesses in 2017, and a lot of businesses are adapting to the changing trends. According to Gartner, 89% of businesses will compete mainly on customer …
Customer Experience: A Game Changer for Businesses in 2017 Read More »
Customer Experience: A Game Changer for Businesses in 2017 Customer Experience: A Game Changer for Businesses in 2017 Customer experience is a major driving force and a game changer for businesses in 2017, and a lot of businesses are adapting to the changing trends. According to Gartner, 89% of businesses will compete mainly on customer …
Customer Experience: A Game Changer for Businesses in 2017 Read More »
Customer Experience: A Game Changer for Businesses in 2017 Customer Experience: A Game Changer for Businesses in 2017 Customer experience is a major driving force and a game changer for businesses in 2017, and a lot of businesses are adapting to the changing trends. According to Gartner, 89% of businesses will compete mainly on customer …
Customer Experience: A Game Changer for Businesses in 2017 Read More »
4 Reasons to be Thankful for our Fraud Detection Service 4 Reasons to be Thankful for our Fraud Detection Service ‘Tis the season for giving thanks, and we’ve got a lot to be grateful for. Nearing the top of our list is our Fraud Detection Service, which enables businesses to effectively detect VoIP fraud and …
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The 8 Best Free Web Conferencing Apps With Screen Sharing The 8 Best Free Web Conferencing Apps With Screen Sharing If your office is looking for a new web conferencing solution, you may not have to break out the company… Source: Get VoIP Blog
Call the IT Guy, I’m Having a Video Conference! Call the IT Guy, I’m Having a Video Conference! The marketing message from practically every video conferencing manufacturer is, “It’s easy. Our stuff, well, anyone can use it.” The problem is, in most cases, it’s easy only after you’ve called the IT guy in to set …
