Author name: Professor VoIP

Oak Call Recording: Resolve Customer Disputes & Reduce Potential Losses

Oak Call Recording: Resolve Customer Disputes & Reduce Potential Losses Oak Call Recording: Resolve Customer Disputes & Reduce Potential Losses In an office overlooking the vast, rolling fields of Buckinghamshire, UK, you may not expect to find the operations centre for one of the leasing specialist foreign exchange consultancy firms, who, each year, help their …

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ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016

ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016 ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016 At a ceremony attended last month by the Australian IT Channel in Sydney, ShoreTel proudly accepted an award for Telecommunications Vendor of the Year at the ARN ICT Industry …

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ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016

ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016 ShoreTel Celebrates 10th Anniversary in Australia; Awarded Telecommunications Vendor of the Year 2016 At a ceremony attended last month by the Australian IT Channel in Sydney, ShoreTel proudly accepted an award for Telecommunications Vendor of the Year at the ARN ICT Industry …

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6 Points You Need to Know About VoIP Fraud

6 Points You Need to Know About VoIP Fraud 6 Points You Need to Know About VoIP Fraud Do a quick Google search for top VoIP trends and you’ll likely see two words in your results: VoIP fraud. Fraud unfortunately represents an emerging VoIP trend in which hackers gain unauthorized use of paid communication services, …

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4 Ways Today's VoIP Solutions Help Solve Common Communication Issues

4 Ways Today's VoIP Solutions Help Solve Common Communication Issues 4 Ways Today's VoIP Solutions Help Solve Common Communication Issues Think back to what your organization looked like 25 years ago. You likely are envisioning big computer screens and massive phones that were used only to take and receive calls. If you look around today, …

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3 Terrifying Ways That Network Security Affects Business

3 Terrifying Ways That Network Security Affects Business 3 Terrifying Ways That Network Security Affects Business Network security (or lack thereof) is no light matter. If you ask us, the risks of network vulnerability and exposure are far more frightening than any monster you’d see on Halloween night. Source: Telecom Reseller

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