Quiz: Is Your Toll-Free Service Right For You? Quiz: Is Your Toll-Free Service Right For You? We’ve made sure to pump you full of Toll-Free information over the last few posts. First, we filled you in on the Top 10 Facts You Should Know About Toll-Free DIDs, and then we left off with The Science …
3 Reasons We Love Caller ID (And You Should, Too!) 3 Reasons We Love Caller ID (And You Should, Too!) Remember when Caller ID (CNAM) first emerged onto the scene in the early 90’s? The unique feature turned the traditional calling experience on its head by providing callers with full transparency into who was calling …
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Plans Underway to Celebrate ShoreTel’s 20th Anniversary Plans Underway to Celebrate ShoreTel’s 20th Anniversary In human terms, a 20-year-old is still considered relatively young. But in the fast-changing world of technology, a communications company’s ability to thrive and grow for two decades is quite an accomplishment and frankly, a reason to celebrate. And that’s exactly …
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E911: Lessons and Lies E911: Lessons and Lies In today’s age, the need for next-generation emergency response is at an all-time high for protection against threats, attacks and unexpected circumstances. The good news is that we are at a point where the right technology is available and can be leveraged in order to near-guarantee public …
Moving to the Cloud: Why Your Phone System is a Great Place to Start Moving to the Cloud: Why Your Phone System is a Great Place to Start In its projections for cloud services, Gartner sees a widely expanding market. The analyst firm says the overall public cloud market will grow by 16.5% and be …
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The Science Behind Creating the Perfect Vanity Toll-Free Number The Science Behind Creating the Perfect Vanity Toll-Free Number Toll-Free vanity numbers have proliferated our TV screens, billboards and radio stations, and yet they are not an “in-your-face” customer engagement technique. In fact, they’re quite the opposite; vanity numbers have been shown to increase customer response …
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10 Ways VoIP Resellers Save Time and Empower End Users 10 Ways VoIP Resellers Save Time and Empower End Users Running a VoIP business for more than a decade has taught me that time is our most valuable asset. When I first started out, time wasn’t as big of a deal. Source: Telecom Reseller
NextCon vs BroadSoft Connections: Which Will You Attend? NextCon vs BroadSoft Connections: Which Will You Attend? With both Nextiva hosting their NextCon and BroadSoft hosting BroadSoft Connections on November 14th to the 16th this year, there… Source: Get VoIP Blog
4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW 4 Reasons to Start Looking at Alternatives to Your Current Phone System NOW If the contract on your current legacy on-premises phone system is coming up for renewal, you may already be considering new options. But even if you’re in the beginning …
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Presenting the Latest RingCentral Contact Center Updates Presenting the Latest RingCentral Contact Center Updates You already know how RingCentral Contact Center transforms the call center experience for both your company’s agents and its customers. And now with our latest updates, there’s more for everyone to love. For agents. Now agents have even more advanced tools …
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