3 Critical Reasons to Make SMS Part of Your Service Mix 3 Critical Reasons to Make SMS Part of Your Service Mix For many people, text messaging is nothing more than a simple mobile tool that allows them to quickly communicate in real time. But for savvy businesses that want to stand out from their …
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The Ultimate Guide to Understanding and Defeating Packet Loss The Ultimate Guide to Understanding and Defeating Packet Loss With many businesses relying on a Hosted PBX service to handle not only their phone, but Unified Communications systems, it… Source: Get VoIP Blog
The Top 10 Best Free Open Source PBX Software The Top 10 Best Free Open Source PBX Software While adopting an existing Hosted PBX service from one of the top hosted PBX providers will certainly get the job done… Source: Get VoIP Blog
Why You Should Fall for Failover and Forwarding Why You Should Fall for Failover and Forwarding No matter how secure your technology seems or how top-rated your provider is, every organization is susceptible to downtime. It’s a fact that unfortunately cannot be denied. Between human errors, system malfunctions or natural disasters, life happens and mistakes …
5 Step Guide To Sending a Fax From Gmail 5 Step Guide To Sending a Fax From Gmail Thanks to the search engine giant that is Google, millions of users can take advantage of the most popular free… Source: Get VoIP Blog
Why the Contact Center Is Key to Mapping Your Customer’s Journey Why the Contact Center Is Key to Mapping Your Customer’s Journey If you’re looking to improve the customer experience within your business, start by mapping the customer journey. Creating such a map will help you to quickly identify all the interactions – or touch …
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ShoreTel Wins 2016 WebAward for Best Telecommunications Site ShoreTel Wins 2016 WebAward for Best Telecommunications Site The Web Marketing Association has recognized ShoreTel for outstanding achievement in web development as part of its annual WebAward Competition. ShoreTel received a 2016 WebAward for Best Telecommunications Website. The WebAward Competition sets industry benchmarks for the best websites …
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How Cloud Communications Help SMBs Shine How Cloud Communications Help SMBs Shine As a small or mid-sized business (SMBs), no one has to tell you about the expanse of the competitive universe. Now more than ever, whether you’re competing against enterprise giants or the shop around the corner, you must employ all the means necessary …
Welcome to Our Partnership Program, 2600Hz! Welcome to Our Partnership Program, 2600Hz! Another great collaboration has been created! We are pleased to announce that we have partnered with 2600Hz, a software company which specializes in modernizing how businesses provide telephony services to their customers. Source: Telecom Reseller
Top Five Misconceptions about Number Porting Top Five Misconceptions about Number Porting Whether you’re the provider handing over its customer or the “winning” provider gaining new business, number porting—the process of preserving a customer’s number when switching providers—is essential for ensuring business continuity and customer satisfaction. Source: Telecom Reseller
