Author name: Professor VoIP

Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-Working Community

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Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-Working Community Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-Working Community Co-working communities are a booming business, and they are opening up everywhere. I saw quite a few earlier this year when ShoreTel was looking for new office space in Hong Kong. The co-working …

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Quiz: Is Your Toll-Free Service Right For You?

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Quiz: Is Your Toll-Free Service Right For You? Quiz: Is Your Toll-Free Service Right For You? We’ve made sure to pump you full of Toll-Free information over the last few posts. First, we filled you in on the Top 10 Facts You Should Know About Toll-Free DIDs, and then we left off with The Science …

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3 Reasons We Love Caller ID (And You Should, Too!)

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3 Reasons We Love Caller ID (And You Should, Too!) 3 Reasons We Love Caller ID (And You Should, Too!) Remember when Caller ID (CNAM) first emerged onto the scene in the early 90’s? The unique feature turned the traditional calling experience on its head by providing callers with full transparency into who was calling …

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Plans Underway to Celebrate ShoreTel’s 20th Anniversary

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Plans Underway to Celebrate ShoreTel’s 20th Anniversary Plans Underway to Celebrate ShoreTel’s 20th Anniversary In human terms, a 20-year-old is still considered relatively young. But in the fast-changing world of technology, a communications company’s ability to thrive and grow for two decades is quite an accomplishment and frankly, a reason to celebrate. And that’s exactly …

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Moving to the Cloud: Why Your Phone System is a Great Place to Start

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Moving to the Cloud: Why Your Phone System is a Great Place to Start Moving to the Cloud: Why Your Phone System is a Great Place to Start In its projections for cloud services, Gartner sees a widely expanding market. The analyst firm says the overall public cloud market will grow by 16.5% and be …

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The Science Behind Creating the Perfect Vanity Toll-Free Number

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The Science Behind Creating the Perfect Vanity Toll-Free Number The Science Behind Creating the Perfect Vanity Toll-Free Number Toll-Free vanity numbers have proliferated our TV screens, billboards and radio stations, and yet they are not an “in-your-face” customer engagement technique. In fact, they’re quite the opposite; vanity numbers have been shown to increase customer response …

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