4 Reasons to Embrace a Hybrid Phone System 4 Reasons to Embrace a Hybrid Phone System It’s no secret that businesses are steadily increasing their investments in cloud-based technologies to support a range of applications and workloads. In fact, a recent multi-client survey by research firm IDC found 58% of organizations are embracing the cloud, …
Toll-Free Numbers: What They Are, How They Work & More Toll-Free Numbers: What They Are, How They Work & More Toll-Free numbers have been around for almost 40 years and are still going strong as one of today’s most recognized forms of marketing and communication. So, where do these numbers come from and how do …
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VoIP Innovations Listed on Inc. 5000 for 2016 VoIP Innovations Listed on Inc. 5000 for 2016 We are honored to announce today that we were listed No. 4188 on Inc. Magazine’s 35th annual Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies. 2016 makes our fifth year in a row winning this coveted …
Pittsburgh Business Times: VoIP Innovations 2016 Fastest Growing Co. Pittsburgh Business Times: VoIP Innovations 2016 Fastest Growing Co. Great news! We were named on the 2016 Fastest Growing Companies list by the Pittsburgh Business Times, ranking 65th overall. Jason Tapolci, President of VoIP Innovations said, “Our tremendous growth was caused by two aspects of Strategic Planning; …
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RingCentral Once Again Recognized as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide RingCentral Once Again Recognized as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide Today, we’re honored to be named a leader in Gartner’s 2016 Magic Quadrant for Unified …
ShoreTel Hosted Voice Peaks Partner Interest in Australia ShoreTel Hosted Voice Peaks Partner Interest in Australia Note: The following article, authored by Casey Houser , orignally appeared in the August 4, 2016 edition of Unified Communications . As readers of a U.S.-based tech news site, members of this TMC unified communications community may tend to …
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Join Us At ConnectCentral 2016 for a Fireside Chat with Michelle McKenna-Doyle, SVP and CIO of the NFL Join Us At ConnectCentral 2016 for a Fireside Chat with Michelle McKenna-Doyle, SVP and CIO of the NFL With over 350,000 dynamic companies relying on RingCentral to connect their employees, boost workforce productivity, share knowledge, and strengthen …
Which Countries Have the Most Parental Leave? Which Countries Have the Most Parental Leave? Parental leave policies in the US have long been criticized, especially when compared to policies in other countries. In the… Source: Get VoIP Blog
5 Smart Contact Center Strategies Designed to Improve the Customer Experience 5 Smart Contact Center Strategies Designed to Improve the Customer Experience In a recent study of more than 300 contact centers from across the globe, Deloitte found that 85% of respondents viewed customer experience as a competitive differentiator, up from 62% in 2013. Accuracy …
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The Definitive Guide to Understanding Automatic Dialers The Definitive Guide to Understanding Automatic Dialers Whether your call, or contact, center is focused on inbound or outbound calls, it is imperative to ensure an absolute… Source: Get VoIP Blog
