What Cloud B2B Marketers Can Learn From Their B2C Counterparts What Cloud B2B Marketers Can Learn From Their B2C Counterparts When it comes to the on-demand world of cloud offerings, the traditional dividing lines between Business to Business (B2B) and Business to Consumer (B2C) are beginning to blur. As a result, B2B marketers in the …
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Failsafe Fencing: 2016 Cloud Office Games Failsafe Fencing: 2016 Cloud Office Games Welcome to a swashbuckling day in the 2016 Cloud Office Games. We’re in for a showing of real mastery and showmanship today with the Failsafe Fencing tournament. All the competitors will have to have a keen eye and sharp reflexes today if they …
Channel Program Propels Success With Fourth Major Distributor Partnership for 2016 Channel Program Propels Success With Fourth Major Distributor Partnership for 2016 In my role as RingCentral’s VP of Channel Sales, few things get me more fired up than adding new partners to our channel program. Why? Because I love the advanced communication and collaboration …
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What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver What Customers Want: 5 Ways Contact Center Solutions Can Help Your Agents Deliver Poor customer service not only costs companies in terms of goodwill and reputation; it can also do some serious damage to profits. According to the 2015 Customer Rage Survey …
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A Step-by-Step Guide on Porting Toll-Free Numbers A Step-by-Step Guide on Porting Toll-Free Numbers This can be a tricky process and, if done wrong, can have severe financial consequences. As we recently covered on our blog, processes like number porting, in which a customer’s fixed or mobile number is reassigned to a new provider, can make …
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Call Center vs Contact Center Solutions: What’s The Difference? Call Center vs Contact Center Solutions: What’s The Difference? The idea of a call center is certainly nothing new, with phone support acting as the standard method of contact… Source: Get VoIP Blog
How Much Does Hosting the Olympics Actually Cost? [Infographic] How Much Does Hosting the Olympics Actually Cost? [Infographic] The Olympics are full of pomp and circumstance. From the grandiose opening ceremony to the spirited fans, nationalism and excitement… Source: Get VoIP Blog
RingCentral Glip Adds Compliance Exports RingCentral Glip Adds Compliance Exports When Glip team messaging and collaboration became part of RingCentral Office, many enterprise IT managers welcomed the feature but told us they couldn’t take advantage of it without support for backing up and archiving records of all communications. We are happy to say that is …
Maturation Marathon: 2016 Cloud Office Games Maturation Marathon: 2016 Cloud Office Games If you’ve just tuned in, you’re joining us for the Maturation Marathon in the 2016 Cloud Office Games. There’s a lot of competition in the field trying to prove itself today. The question is who’s got the staying power to optimise their communications …
What’s Going On At ShoreTel? What’s Going On At ShoreTel? Things seem to be shaking up over at the ShoreTel offices in the past few weeks. Just last week the… Source: Get VoIP Blog
