Author name: Professor VoIP

Discover How We Empower Our ProsperWorks Sales Force For Greater Customer Engagement

Discover How We Empower Our ProsperWorks Sales Force For Greater Customer Engagement Discover How We Empower Our ProsperWorks Sales Force For Greater Customer Engagement I was recently asked to appear in a video about how we use RingCentral at ProsperWorks. What came to mind as we shot this video was just how critical it is …

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The Top 10 Facts You Should Know about Toll-Free DIDs

The Top 10 Facts You Should Know about Toll-Free DIDs The Top 10 Facts You Should Know about Toll-Free DIDs As you may or may not be aware, we’re back with our Toll-Free 25¢ DIDs Promotion! That’s right, any new DID purchased from VoIP Innovations from now to the end of September will only cost you 25¢ …

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[WHITE PAPER] Compare IP Telephony And UCC Vendors And Assess Your Total Cost Of Operation

[WHITE PAPER] Compare IP Telephony And UCC Vendors And Assess Your Total Cost Of Operation [WHITE PAPER] Compare IP Telephony And UCC Vendors And Assess Your Total Cost Of Operation A new white paper takes a fresh look at how businesses should evaluate costs related to IP telephony and unified communications and collaboration (UCC) technologies …

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5 Business Scenarios Where SIP Trunking Makes Sense

5 Business Scenarios Where SIP Trunking Makes Sense 5 Business Scenarios Where SIP Trunking Makes Sense Cost effective, easy to set-up and scale… if you’re already sold on the benefits of cloud communications, but aren’t yet ready to make the leap, SIP trunking might be just what you’re looking for. SIP Trunking is a way …

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Introducing Our Fan-of-the-Month for August: Doug Good

Introducing Our Fan-of-the-Month for August: Doug Good Introducing Our Fan-of-the-Month for August: Doug Good With the lazy, hazy days of summer, our Fan-of-the-Month feature took a break in July. But it’s time to get back to business (and for some, school) in August. With that thought in mind, we’re pleased to introduce our ShoreTel Fan-of-the-Month …

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How a Strong Knowledge Base Supports Top-Notch Service Delivery

How a Strong Knowledge Base Supports Top-Notch Service Delivery How a Strong Knowledge Base Supports Top-Notch Service Delivery Want to increase customer loyalty and overall happiness? Help your customers to help themselves. As a recent Forrester survey demonstrated, there’s a new breed of customer and a new set of customer expectations when it comes to …

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APIs: Interconnectivity through Interfaces

APIs: Interconnectivity through Interfaces APIs: Interconnectivity through Interfaces Customers expect to have a seamless experience when browsing a company website. Today, online tools can make your website as smooth as it should be. One of the best tools that companies use to aid in this task is called an API, or Application Programming Interface. Source: …

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