How a Strong Knowledge Base Supports Top-Notch Service Delivery How a Strong Knowledge Base Supports Top-Notch Service Delivery Want to increase customer loyalty and overall happiness? Help your customers to help themselves. As a recent Forrester survey demonstrated, there’s a new breed of customer and a new set of customer expectations when it comes to …
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APIs: Interconnectivity through Interfaces APIs: Interconnectivity through Interfaces Customers expect to have a seamless experience when browsing a company website. Today, online tools can make your website as smooth as it should be. One of the best tools that companies use to aid in this task is called an API, or Application Programming Interface. Source: …
CEO Alan Masarek Weighs in on Vonage’s Master Plan CEO Alan Masarek Weighs in on Vonage’s Master Plan Since this time last year, Vonage has been drastically changing. The company has been seen making a number of recent… Source: Get VoIP Blog
How Your Business Phone Solution Can Help You Save & Grow How Your Business Phone Solution Can Help You Save & Grow Many are quick to categorize business phone services as an expense item. But perhaps it’s time to reframe that thinking. When deployed for maximum potential, your communications solution can not only lower costs, …
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VoIP Innovations Is Now Offering 25¢ Toll-Free DIDs VoIP Innovations Is Now Offering 25¢ Toll-Free DIDs You might be saving those extra quarters you have lying around for your next trip to the laundromat, but why waste them on clean clothes when you could buy 25¢ Toll-Free DIDs from VoIP Innovations? Source: Telecom Reseller
9 Business Dynamics That Scream Cloud 9 Business Dynamics That Scream Cloud Certain business dynamics are custom-made for cloud-based communications solutions. If you want to spend less time managing infrastructure and more time focusing on your core business objectives, it’s time to consider the cloud. Step back and take a fresh look at the forces …
25 Business Buzzwords That Irritate Your Colleagues [Infographic] 25 Business Buzzwords That Irritate Your Colleagues [Infographic] We’ve all used business buzzwords. Many of them are so common that they may have even become part of our… Source: Get VoIP Blog
Onsite, Cloud or Hybrid: 4 Questions To Help You Decide Onsite, Cloud or Hybrid: 4 Questions To Help You Decide Making the case for switching to a VoIP phone system is easy: Lower operational costs, powerful collaboration features and effective productivity tools make VoIP technologies very attractive. Even so, determining the best approach to deploying …
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Wireshark: A VoIP Business Essential Wireshark: A VoIP Business Essential Delivering voice and multimedia over an IP network saves businesses time and money, while keeping security and QoS top of mind. But, just like any other investment, the time will come where your VoIP phone system will eventually need some tune-ups (after all, nothing ever …
The FCC Wants to Enlist Phone Providers In The Robocall Epidemic The FCC Wants to Enlist Phone Providers In The Robocall Epidemic No, robots are not calling us to schedule doctor appointments or just to check in to see how you’re doing… Source: Get VoIP Blog
