Traffic Pumping: It Affects You More Than You Know Traffic Pumping: It Affects You More Than You Know There is certainly no shortage today of illegal schemes designed to collect a quick dollar. There’s one practice, however, that has been deceiving consumers and organizations alike for decades: traffic pumping. Source: Telecom Reseller
Configuration: The Key to VoIP Success Configuration: The Key to VoIP Success “Please press one for more options” is a classic line that we have all heard the telephone prompt us when we were attempting to make a phone call. Listening to all of the options that the phone reads aloud may seem like a hassle …
Basic VoIP Issues: 9 Tips for DIDs that Aren’t Generating Traffic Basic VoIP Issues: 9 Tips for DIDs that Aren’t Generating Traffic This post comes to you from VoIP Innovations’ Technical Support Supervisor, Tom Cavey. Working on the frontlines for several years here at VoIP Innovations, he is well suited to discuss basic VoIP issues that …
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A Healthy Staff = A Healthy Business A Healthy Staff = A Healthy Business Most people dread moving offices. But, when ShoreTel recently shifted to new premises in Melbourne, it turned out to be one of the best decisions we’ve ever made. Sure, it’s nice to be in a new space with room to grow. …
Polycom and Mitel Merger Off, Polycom To Go Private Polycom and Mitel Merger Off, Polycom To Go Private And just like that, the mysterious Mitel and Polycom merger seems to be no more, after Siris Capital Group, LLC… Source: Get VoIP Blog
Does Your Phone System Have What It Takes To Support Remote Workers? Does Your Phone System Have What It Takes To Support Remote Workers? More businesses are accepting – even embracing – the virtual workforce. Since the mid-90s, technology has broken down the barriers to telecommuting and the number of employees working virtually continues to …
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Redundancy: The Key to Data Loss Redundancy: The Key to Data Loss In a previous post we discussed how technical mishaps can leave your company exposed. But, imagine how exposed your business can become after a natural disaster sweeps through the area and eliminates all of your computer data. Source: Telecom Reseller
Look for These Three Qualifications When Vetting UCaaS Providers Look for These Three Qualifications When Vetting UCaaS Providers The unified communications‐as‐a‐service (UCaaS) market is steadily expanding, despite the fact that enterprise adoption of UCaaS technology is still in its infancy. The market is growing at a CAGR of 16 percent, with revenue topping $4 billion. Many …
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Turning The Contact Center Into a Competitive Advantage Turning The Contact Center Into a Competitive Advantage Today’s contact centers play a vital role in managing customer relationships from start to finish. Since it is central to the overall customer experience, more companies are recognizing that a well-run, well-equipped and well-staffed contact center can help to …
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Bicycle or Unicycle: Partners Make The Perfect Back Wheel In Today’s Communications Landscape Bicycle or Unicycle: Partners Make The Perfect Back Wheel In Today’s Communications Landscape For me, summer always means following the Tour de France. It’s probably the most grueling cycling race in the world. And this year the riders will face a string …
