Author name: Professor VoIP

Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business

Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya has announced today a new array of innovations and solution offerings to enhance customer experience. The company is launching… Source: Get VoIP Blog

Infographic: How to Win More Opportunities Through Better Communications

Infographic: How to Win More Opportunities Through Better Communications Infographic: How to Win More Opportunities Through Better Communications Good customer service is no longer just about providing a helpful solution; it’s now also a matter of speed. Response times are now a bigger factor than ever before even when it comes to choosing a new …

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Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel

Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Congratulations are in order! It was recently announced that five ShoreTel channel leaders have been named to CRN’s 2016 Women of the Channel list. They are: Staci Frazior , director of worldwide sales …

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Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel

Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Congratulations are in order! It was recently announced that five ShoreTel channel leaders have been named to CRN’s 2016 Women of the Channel list. They are: Staci Frazior , director of worldwide sales …

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My Flight Plan for How Enterprises Can Safely Navigate Their Transitions to a Cloud Phone System

My Flight Plan for How Enterprises Can Safely Navigate Their Transitions to a Cloud Phone System My Flight Plan for How Enterprises Can Safely Navigate Their Transitions to a Cloud Phone System I’m not exactly what you’d call a risk taker. However, I once stepped out of my comfort zone and took flying lessons. I …

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How to Migrate to UCaaS with the Help of Early Adopters

How to Migrate to UCaaS with the Help of Early Adopters How to Migrate to UCaaS with the Help of Early Adopters As your company grows in both size and number of locations, tried-and-true communication methods such as the phone simply aren’t enough. You need to formulate a long-term strategy that embraces the latest technologies …

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BroadSoft Announces Acquisition of Intellinote to Jump Start Project Tempo

BroadSoft Announces Acquisition of Intellinote to Jump Start Project Tempo BroadSoft Announces Acquisition of Intellinote to Jump Start Project Tempo BroadSoft Inc, a global leader in offering Unified Communications software as a service (UCaaS), announced on Tuesday they have acquired… Source: Get VoIP Blog

Live Demo: RingCentral Contact Center

Live Demo: RingCentral Contact Center Live Demo: RingCentral Contact Center Gone are the days when people only contacted customer service by making a phone call. Today’s savvy consumers expect to be able to communicate with your company however it’s most convenient for them, whether that’s voice, email, online chat, SMS, or social media apps. How …

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