What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
How Integrated Cloud Communications Systems Benefit Users and IT Departments How Integrated Cloud Communications Systems Benefit Users and IT Departments My old car was from 1995, an ancient time before modern infotainment systems became commonplace. So, over the years, I connected multiple products to the car, including a GPS system, an MP3 player, and a …
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Why I Believe a Cloud Phone System Is the Best and Most Secure Communications Solution for Your Mobile Workforce Why I Believe a Cloud Phone System Is the Best and Most Secure Communications Solution for Your Mobile Workforce The battle between freedom and control has raged since the dawn of civilization. Individuals crave liberty, while …
Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
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Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
Customize Your Contact Center To The Way Your Team Works Read More »
Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
Customize Your Contact Center To The Way Your Team Works Read More »
Best of Both Worlds: RingCentral Readies Microsoft Skype for Business and Outlook Integrations Best of Both Worlds: RingCentral Readies Microsoft Skype for Business and Outlook Integrations Here at RingCentral, we’ve learned a lot about being a cloud player in a large application ecosystem. Â We’ve architected RingCentral to be an open platform giving developers robust APIs, …
Introducing the Answering Rules API Introducing the Answering Rules API Call routing and handling via RingCentral Answering Rules are important aspects of configuring business phone systems and today we are releasing our beta Answering Rule API capabilities. For an overview, some benefits of Answering Rules include the ability to do the following: Give each employee …
