How to Migrate to UCaaS with the Help of Early Adopters How to Migrate to UCaaS with the Help of Early Adopters As your company grows in both size and number of locations, tried-and-true communication methods such as the phone simply aren’t enough. You need to formulate a long-term strategy that embraces the latest technologies …
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BroadSoft Announces Acquisition of Intellinote to Jump Start Project Tempo BroadSoft Announces Acquisition of Intellinote to Jump Start Project Tempo BroadSoft Inc, a global leader in offering Unified Communications software as a service (UCaaS), announced on Tuesday they have acquired… Source: Get VoIP Blog
Live Demo: RingCentral Contact Center Live Demo: RingCentral Contact Center Gone are the days when people only contacted customer service by making a phone call. Today’s savvy consumers expect to be able to communicate with your company however it’s most convenient for them, whether that’s voice, email, online chat, SMS, or social media apps. How …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
How Integrated Cloud Communications Systems Benefit Users and IT Departments How Integrated Cloud Communications Systems Benefit Users and IT Departments My old car was from 1995, an ancient time before modern infotainment systems became commonplace. So, over the years, I connected multiple products to the car, including a GPS system, an MP3 player, and a …
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Why I Believe a Cloud Phone System Is the Best and Most Secure Communications Solution for Your Mobile Workforce Why I Believe a Cloud Phone System Is the Best and Most Secure Communications Solution for Your Mobile Workforce The battle between freedom and control has raged since the dawn of civilization. Individuals crave liberty, while …
Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
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Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
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