Author name: Professor VoIP

CEO Don Joos Throws Out First Pitch To ShoreTel’s Newest MLB Customer

CEO Don Joos Throws Out First Pitch To ShoreTel’s Newest MLB Customer CEO Don Joos Throws Out First Pitch To ShoreTel’s Newest MLB Customer ShoreTel’s in the Big Leagues! As CEO, Don Joos is ShoreTel’s number one pitchman. But on May 19, Don stepped his game up a notch as he threw out the first …

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3 Customer Experience Metrics That Will Change Your Game

3 Customer Experience Metrics That Will Change Your Game 3 Customer Experience Metrics That Will Change Your Game Never underestimate the value of happy customers. According to Forrester Research , companies that provide a superior customer experience grow faster by a range of metrics than those who don’t, develop greater loyalty among customers and can …

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3 Customer Experience Metrics That Will Change Your Game

3 Customer Experience Metrics That Will Change Your Game 3 Customer Experience Metrics That Will Change Your Game Never underestimate the value of happy customers. According to Forrester Research , companies that provide a superior customer experience grow faster by a range of metrics than those who don’t, develop greater loyalty among customers and can …

3 Customer Experience Metrics That Will Change Your Game Read More »

3 Customer Experience Metrics That Will Change Your Game

3 Customer Experience Metrics That Will Change Your Game 3 Customer Experience Metrics That Will Change Your Game Never underestimate the value of happy customers. According to Forrester Research , companies that provide a superior customer experience grow faster by a range of metrics than those who don’t, develop greater loyalty among customers and can …

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NICE Acquires inContact, Revolutionizing the Customer Service Market

NICE Acquires inContact, Revolutionizing the Customer Service Market NICE Acquires inContact, Revolutionizing the Customer Service Market NICE Systems, the Israeli based provider of workforce optimization solutions, announced the acquisition of inContact, the Salt Lake City based… Source: Get VoIP Blog

Platform9 Launches Channel Partner Program to Meet Growing Demand for Private Clouds

Platform9 Launches Channel Partner Program to Meet Growing Demand for Private Clouds Platform9 Launches Channel Partner Program to Meet Growing Demand for Private Clouds Platform9 announced on Monday it will be launching a new partner program designed for systems integrators, service providers and resellers… Source: Get VoIP Blog

GoDaddy Acquires FreedomVoice To Accelerate The Delivery of Communications Services To Small Businesses

GoDaddy Acquires FreedomVoice To Accelerate The Delivery of Communications Services To Small Businesses GoDaddy Acquires FreedomVoice To Accelerate The Delivery of Communications Services To Small Businesses GoDaddy, the largest technology provider dedicated to small businesses, announced on Tuesday it has entered an agreement to acquire VoIP… Source: Get VoIP Blog

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