Author name: Professor VoIP

CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide

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CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide We’re happy to announce that RingCentral’s Partner Program has been awarded a 5-star rating by CRN in its 2016 Partner Program Guide, the definitive listing of technology vendors that …

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Don’t Fear the Mouse: Finding Solutions in Unusual Places

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Don’t Fear the Mouse: Finding Solutions in Unusual Places Don’t Fear the Mouse: Finding Solutions in Unusual Places Recently, I spoke to about a thousand people from the dental industry in Atlanta at the Georgia World Congress Center for the Thomas P. Hinman Dental Meeting. We were part of the New Product Forum, a discussion …

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DHC USA Eliminates Legacy PBX System in Favor of RingCentral

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DHC USA Eliminates Legacy PBX System in Favor of RingCentral DHC USA Eliminates Legacy PBX System in Favor of RingCentral We are delighted to announce that DHC USA has adopted RingCentral Office, an advanced cloud phone solution, team messaging and collaboration, and RingCentral Contact Center, a solution for customer engagement. DHC USA is one of …

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3 Reasons Hybrid Phone Systems Make Good Financial Sense

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3 Reasons Hybrid Phone Systems Make Good Financial Sense 3 Reasons Hybrid Phone Systems Make Good Financial Sense Cloud-based phone systems have wide appeal, especially for organizations that want to focus their resources on running their businesses, not managing technology. But for organizations that want to take a more measured approach to the cloud, a …

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3 Reasons Hybrid Phone Systems Make Good Financial Sense

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3 Reasons Hybrid Phone Systems Make Good Financial Sense 3 Reasons Hybrid Phone Systems Make Good Financial Sense Cloud-based phone systems have wide appeal, especially for organizations that want to focus their resources on running their businesses, not managing technology. But for organizations that want to take a more measured approach to the cloud, a …

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3 Reasons Hybrid Phone Systems Make Good Financial Sense

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3 Reasons Hybrid Phone Systems Make Good Financial Sense 3 Reasons Hybrid Phone Systems Make Good Financial Sense Cloud-based phone systems have wide appeal, especially for organizations that want to focus their resources on running their businesses, not managing technology. But for organizations that want to take a more measured approach to the cloud, a …

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Live Demo: Advanced Call Routing in Your Contact Center

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Live Demo: Advanced Call Routing in Your Contact Center Live Demo: Advanced Call Routing in Your Contact Center An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay …

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