Live Demo: Advanced Call Routing in Your Contact Center Live Demo: Advanced Call Routing in Your Contact Center An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay …
Live Demo: Advanced Call Routing in Your Contact Center Read More »
Polycom Mitel Merger: The Good, The Bad, & The Ugly! Polycom Mitel Merger: The Good, The Bad, & The Ugly! The Polycom Mitel merger, rumored to announce as early as this week, has been a major topic in the VoIP community… Source: Get VoIP Blog
CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …
CRN Recognizes ShoreTel For Best Channel Partner Programs Read More »
CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …
CRN Recognizes ShoreTel For Best Channel Partner Programs Read More »
CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …
CRN Recognizes ShoreTel For Best Channel Partner Programs Read More »
Our New Office In Melbourne Is Officially Open! Our New Office In Melbourne Is Officially Open! What an exciting week it’s been for ShoreTel and our partners in the Asia Pacific region. We welcomed our CEO, Don Joos, who travelled to Australia to officially unveil brand new offices in central Melbourne and announce our new …
Our New Office In Melbourne Is Officially Open! Our New Office In Melbourne Is Officially Open! What an exciting week it’s been for ShoreTel and our partners in the Asia Pacific region. We welcomed our CEO, Don Joos, who travelled to Australia to officially unveil brand new offices in central Melbourne and announce our new …
Our New Office In Melbourne Is Officially Open! Our New Office In Melbourne Is Officially Open! What an exciting week it’s been for ShoreTel and our partners in the Asia Pacific region. We welcomed our CEO, Don Joos, who travelled to Australia to officially unveil brand new offices in central Melbourne and announce our new …
10 Reasons to Move Your Contact Center to the Cloud 10 Reasons to Move Your Contact Center to the Cloud You already know how important your call center is to the day-to-day operation of your business. So what’s behind the growing trend among organizations today to move their contact centers entirely to the cloud? In …
10 Reasons to Move Your Contact Center to the Cloud Read More »
8 Big Questions To Ask Before Buying a New Phone System 8 Big Questions To Ask Before Buying a New Phone System Choosing a new phone system is a big decision and you want to get it right. The stakes are high as the wrong choice can stifle your company’s productivity, impede customer service and …
8 Big Questions To Ask Before Buying a New Phone System Read More »
