Author name: Professor VoIP

3 Reasons Hybrid Phone Systems Make Good Financial Sense

3 Reasons Hybrid Phone Systems Make Good Financial Sense 3 Reasons Hybrid Phone Systems Make Good Financial Sense Cloud-based phone systems have wide appeal, especially for organizations that want to focus their resources on running their businesses, not managing technology. But for organizations that want to take a more measured approach to the cloud, a …

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Live Demo: Advanced Call Routing in Your Contact Center

Live Demo: Advanced Call Routing in Your Contact Center Live Demo: Advanced Call Routing in Your Contact Center An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay …

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CRN Recognizes ShoreTel For Best Channel Partner Programs

CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …

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CRN Recognizes ShoreTel For Best Channel Partner Programs

CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …

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CRN Recognizes ShoreTel For Best Channel Partner Programs

CRN Recognizes ShoreTel For Best Channel Partner Programs CRN Recognizes ShoreTel For Best Channel Partner Programs CRN ® , a brand of The Channel Company , has once again recognized ShoreTel among an elite subset of companies that offer solution providers the best partnering elements in their channel programs. For the third consecutive year – …

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