Author name: Professor VoIP

9 Top AI legal tools: The best AI for legal documents and more

9 Top AI legal tools: The best AI for legal documents and more 9 Top AI legal tools: The best AI for legal documents and more Lawyers, paralegals, and other members of the legal profession have intense and busy jobs. Often they’re engaged in high-stakes, highly complex tasks. However, a lot of the time they’re …

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Looking for an Aircall alternative? A guide to 10 Aircall alternatives & competitors

Looking for an Aircall alternative? A guide to 10 Aircall alternatives & competitors Looking for an Aircall alternative? A guide to 10 Aircall alternatives & competitors Traditional, landline-based phone systems were a staple of communication for a long time. These days, however, many businesses instead opt to use cloud-based systems for their greater flexibility and …

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AI for sales enablement: How artificial intelligence can help empower your representatives

AI for sales enablement: How artificial intelligence can help empower your representatives AI for sales enablement: How artificial intelligence can help empower your representatives Using AI for sales enablement is all about introducing powerful automations and intelligence into key areas of your sales process. By doing so, you empower your sales representatives to win more …

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AI customer service and support: Everything you need to know

AI customer service and support: Everything you need to know AI customer service and support: Everything you need to know Customer service and AI can fit together seamlessly to the mutual benefit of businesses and their customers. In fact, many organizations are already leveraging the potentially transformative power of artificial intelligence customer support. If you …

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How a well-structured knowledge base article template improves user satisfaction

How a well-structured knowledge base article template improves user satisfaction How a well-structured knowledge base article template improves user satisfaction User satisfaction depends on many factors, from product quality to brand management. But one element is especially crucial: the customer’s ability to understand your offering, and how it works.  One way to ensure they’re never …

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Voice recognition AI: What it is, how it works, and the ways it could help your business

Voice recognition AI: What it is, how it works, and the ways it could help your business Voice recognition AI: What it is, how it works, and the ways it could help your business These days, people can have natural conversations with their phones as if they were chatting with a friend. That’s thanks to …

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How to identify the right reputation management service for your industry

How to identify the right reputation management service for your industry How to identify the right reputation management service for your industry The wrong kind of attention can change how your clients and potential customers see you overnight. That’s why businesses turn to reputation management services. But how do you find the right solution for …

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Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace At RingCentral, we’re committed to helping customers simplify communication, enhance collaboration, and improve customer engagement. Our strategic partnership with Amazon Web Services (AWS)—the most trusted name in enterprise cloud infrastructure—enables us to deliver on that …

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Code, connect, contribute: our JPrime Bulgaria experience

Code, connect, contribute: our JPrime Bulgaria experience Code, connect, contribute: our JPrime Bulgaria experience In May our team joined one of the major IT conferences in Bulgaria — JPrime. This two-day conference is a celebration of everything Java-related, and we were thrilled to join the vibrant community gathered there. Read on to see what we …

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AI outreach: How artificial intelligence can help you close more deals

AI outreach: How artificial intelligence can help you close more deals AI outreach: How artificial intelligence can help you close more deals Learning how to best leverage AI outreach tools can help you streamline your sales workflows.  In this article, we’ll cut through the AI buzz to talk about what really matters—closing those deals. We’ll …

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