Author name: Professor VoIP

Keep Minor Business Changes from Becoming Big-Time Setbacks—with Unified Cloud Communications by Guest Author Evan Kirstel Keep Minor Business Changes from Becoming Big-Time Setbacks—with Unified Cloud Communications by Guest Author Evan Kirstel Business processes enable the basis of everything your business does day to day. Basics like how an order is placed, closed, tracked, organized, …

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How API Integration Earns Your Hotel Five-Star Ratings How API Integration Earns Your Hotel Five-Star Ratings With API integration, hospitality companies can link their property management, CRM and guest services applications to improve hotel ratings. Source: Shoretel Feed

How to Create a Path to Virtual Healthcare With Mobility How to Create a Path to Virtual Healthcare With Mobility While many industries use mobile and virtual communications, healthcare lags. Yet such services are popular with consumers, save money and deliver better care. Source: Shoretel Feed

In the Moment: How Technology Improves the Travel Experience In the Moment: How Technology Improves the Travel Experience Hospitality brands ensure a positive customer experience when they leverage technology that enhances personalization at key moments of the traveler’s journey. Source: Shoretel Feed

Engage University Alumni with a Personalized Customer Experience Engage University Alumni with a Personalized Customer Experience Inspiring university alumni, local groups and partners to donate requires a contact center solution that streamlines a personalized customer experience. Source: Shoretel Feed

5 Benefits of Cloud Communications People Can't Stop Talking About 5 Benefits of Cloud Communications People Can't Stop Talking About Cloud communications is transforming businesses every day due to its flexibility and scalability. Source: Shoretel Feed

Seven Ways Giving Machines a Voice Will Transform Field Services Seven Ways Giving Machines a Voice Will Transform Field Services Giving machines a voice in field services opens a world of possibility, including efficiency improvements and new revenue streams. Source: Shoretel Feed