Field Techs Use Automation to Become More Efficient Field Techs Use Automation to Become More Efficient Technologies like automation and embedded communications have the potential to transform both the workflow and the customer experience. Source: Shoretel Feed
Breaking Down Communications Silos in Manufacturing Breaking Down Communications Silos in Manufacturing In manufacturing, information is often stuck in silos. With unified communications, collaboration can occur anywhere, on any device, with the same set of tools. Source: Shoretel Feed
How Omnichannel Customer Experience Gives Retailers an Edge How Omnichannel Customer Experience Gives Retailers an Edge Digital has transformed how consumers discover, research and buy. But by delivering an omnichannel customer experience, retailers compete effectively against the eCommerce giants. Source: Shoretel Feed
Collaboration Tools Help Medical Teams Improve Patient Outcomes Collaboration Tools Help Medical Teams Improve Patient Outcomes Inefficient collaboration hinders the ability of healthcare teams to provide care. By improving collaboration tools, they can improve patient outcomes. Source: Shoretel Feed
The Secret to Managing Multiple Hotels? Unified Communications The Secret to Managing Multiple Hotels? Unified Communications Hospitality IT teams can ensure a smooth transition when absorbing a new hotel chain into their portfolio by deploying unified communications. Source: Shoretel Feed
Frost & Sullivan: Mitel A Growth Excellence Leader in UCC Market Frost & Sullivan: Mitel A Growth Excellence Leader in UCC Market Mitel earned Frost & Sullivan’s 2017 North American Growth Excellence Leadership Award for its successful organic growth while expanding through UCC mergers and acquisitions. Source: Shoretel Feed
Enterprise Connect Day Three Wrap-up: Collaboration is King Enterprise Connect Day Three Wrap-up: Collaboration is King As we concluded the last full day of the conference, we can state that the word most frequently discussed was collaboration. Enterprises are turning to collaboration to give their employees the time and context to actually get work done. …
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Customer Experience Is All About Contact at Sports Venues Customer Experience Is All About Contact at Sports Venues Advanced contact center technology drives sales for sports venues by creating a personal customer experience that inspires loyalty among fans. Source: Shoretel Feed
Enterprise Connect Day Two Wrap-up: Developing an Effective Strategy Enterprise Connect Day Two Wrap-up: Developing an Effective Strategy It was another great day at #EC18. This year’s conference, as No Jitter Publisher, Eric Krapf, stated, is one of the biggest in its 28-year history. A high point for us was the Havana Nights party. We …
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Introducing RingCentral Integrated Collaborative Meetings Solution Introducing RingCentral Integrated Collaborative Meetings Solution At Enterprise Connect 2018 RingCentral is delivering on its vision of collaborative communications by redefining the RingCentral Meetings experience. RingCentral Meetings is an integrated team messaging, online meetings, video conferencing, screen-sharing, and task management solution. Available stand-alone, the solution can be easily upgraded …
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