The Integrated Collaborative Contact Center The Integrated Collaborative Contact Center Last week we announced our Collaborative Contact Center solution, which transforms the way organizations manage customer engagement. RingCentral Contact Center™ integrated with RingCentral Glip®, a team messaging solution, and the new RingCentral Pulse™ enable agents to communicate and collaborate across their organizations in real time to …
Enterprise Connect Day One Wrap-Up: Enabling the Power of Connection Enterprise Connect Day One Wrap-Up: Enabling the Power of Connection It has been a great opening day at Enterprise Connect 2018 in Orlando, Florida. In the fast-paced world of enterprise communications, we’ve already seen three key topics discussed from the stage and echoed on the …
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The 411 on Mass Notifications for Schools and Governments The 411 on Mass Notifications for Schools and Governments Governments and schools must meet state and federal safety rules like the new Kari’s Law on 911. Learn why on-site and mass notification are essential features. Source: Shoretel Feed
The Definitive Survival Guide for Enterprise Connect 2018 The Definitive Survival Guide for Enterprise Connect 2018 We are days away from Enterprise Connect 2018. As speakers prepare their final slides and travelers decide which shoes will hurt their feet the least after four days of walking and standing in booths, we want to turn our …
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Giving Machines a Voice in Manufacturing Giving Machines a Voice in Manufacturing Unified communications bridges the gap between IoT and the people who need to problem-solve. Source: Shoretel Feed
RingCentral at Enterprise Connect 2018 RingCentral at Enterprise Connect 2018 It’s an exciting time for the business communications market. Over the past year, we have witnessed growing enterprise demand for modern cloud solutions; industry consolidation among legacy on-premises players; new workforce behaviors driving a shift toward unified experiences delivered through a single communications platform; and …
RingCentral Continues to Execute on Collaborative Communications Vision RingCentral Continues to Execute on Collaborative Communications Vision The way we work has changed dramatically over the past decade, and will continue to evolve with new business requirements and changing user expectations. Employees are now more mobile, more distributed, and working in a more connected digital world …
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From Workplace Chaos to #WorkZen From Workplace Chaos to #WorkZen You’re in your office. A call comes in. You answer and search through your inbox for a document germane to the conversation while three new emails arrive and distract you from the task. Your cell phone buzzes from a text message while a team messaging …
What is Unified Communications and Collaboration and Why Should I Care? What is Unified Communications and Collaboration and Why Should I Care? The speed of business is putting pressure on organizations like never before. With unified communications and collaboration, you can address these challenges by helping people connect more efficiently and intuitively, improving business performance …
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RingCentral’s newest integration with Google: RingCentral for Hangouts Chat RingCentral’s newest integration with Google: RingCentral for Hangouts Chat Integrations are essential for productive work environments, and we want to ensure your favorite cloud applications work in harmony with one another. That’s why we’re excited to announce our latest integration with Google, RingCentral for Hangouts Chat. …
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