The Future of Customer Engagement Is Now The Future of Customer Engagement Is Now I’ve spent most of the last 20 years working in product marketing and product management in the contact center space. Much of my job has involved talking about trends and advancements in customer experiences and engagement. Over the years, I’ve promoted …
Our Rundown of Gartner’s 2017 CCaaS Magic Quadrant Our Rundown of Gartner’s 2017 CCaaS Magic Quadrant Gartner is generally one of our favorite go-to sources when it comes to the latest industry rankings and breakdowns. With… Source: Get VoIP Blog
RingCentral Connection: See Highlights from ConnectCentral 2017 RingCentral Connection: See Highlights from ConnectCentral 2017 Thank you to everyone who attended ConnectCentral 2017, the RingCentral annual conference. Over three days in October, nearly 1,000 industry leaders, customers, partners, developers, and others came together to explore the power of connection at the industry’s premier cloud communications event. …
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Join RingCentral at the Call Centre Association Annual Conference in Glasgow Join RingCentral at the Call Centre Association Annual Conference in Glasgow RingCentral is proud to be a silver sponsor at this year’s Call Centre Association (CCA) Conference taking place at the Hilton Glasgow on 15–16 November 2017. For more than 20 years, the CCA …
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HD Voice Now Available for All RingCentral Office Customers HD Voice Now Available for All RingCentral Office Customers Until recently, high definition (HD) voice support was only available for RingCentral Office Premium and Enterprise customers; however, today we are excited to announce that HD voice is now supported for all RingCentral Office customers, including RingCentral …
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Vonage Launches SMS Automation Platform: VonageReach Vonage Launches SMS Automation Platform: VonageReach Vonage, one of the largest Business VoIP providers in the US has just added an entirely new solution their portfolio,… Source: Get VoIP Blog
Cisco Brings The Future to Meetings With An AI Powered Spark Assistant Cisco Brings The Future to Meetings With An AI Powered Spark Assistant Cisco seems to really love to step into the realm of science fiction when developing their latest Spark additions. We… Source: Get VoIP Blog
Multi-Level IVR: Now Available for All RingCentral Office Customers Multi-Level IVR: Now Available for All RingCentral Office Customers RingCentral is excited to announce that multi-level IVR is now available and included free for all RingCentral Office customers. Multi-level IVR provides businesses with more powerful options for inbound call routing. It is a further expansion of …
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Join RingCentral at the Gartner Symposium/ITxpo Barcelona Join RingCentral at the Gartner Symposium/ITxpo Barcelona The momentum continues! For the third year in a row, RingCentral is a recognized leader in the Gartner 2017 and positioned furthest for completeness of vision. Next week, Gartner will be hosting its Symposium/ITxpo conference in Barcelona, Spain. The event brings together the …
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NextCon 2017 Introduces a New Cloud Communication Paradigm NextCon 2017 Introduces a New Cloud Communication Paradigm Every year that Nextiva hosts their annual NextCon conference, there seems to be something special that comes out of it…. Source: Get VoIP Blog
