Java Meetup Recap Java Meetup Recap On February 27th, we welcomed over 50 tech professionals to our office for an engaging evening of knowledge exchange and networking. The event was organized in collaboration with JUG BG, the famous Java group, bringing together the local tech community to discuss Java-related topics. Our event took place in …
Maximizing ROI and future outlook of AI in financial services Maximizing ROI and future outlook of AI in financial services Financial institutions are betting big on artificial intelligence, with 99% of leaders expecting to increase AI investments over the next 3-5 years. This surge in spending reflects the growing recognition of AI’s transformative potential in …
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4 AI-powered best practices every law firm should follow 4 AI-powered best practices every law firm should follow In the legal industry, every conversation holds valuable insights—from initial client intake to case strategy discussions. But keeping track of these conversations, ensuring accuracy, and optimizing workflow efficiency can be overwhelming. Law firms face a critical challenge: …
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Navigating AI security challenges in retail Navigating AI security challenges in retail As retail businesses rapidly adopt AI technologies for customer communications, a new set of security concerns has emerged. While AI offers tremendous potential for enhancing customer experiences and streamlining operations, it also introduces vulnerabilities that many retailers are unprepared to address. AI-generated voice …
RingCentral’s continued approach to trustworthy AI RingCentral’s continued approach to trustworthy AI When we introduced our AI Transparency white paper last year, we introduced RingCentral’s commitment to building trustworthy artificial intelligence products and services. This year, we’re taking our approach a step further. We’ve enhanced our AI governance by launching a product specific Transparency documentation …
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RingCentral’s vision for agentic AI: Beyond productivity to meaningful AI RingCentral’s vision for agentic AI: Beyond productivity to meaningful AI The rise of agentic AI marks a new era in business communications. Its most ambitious promise is AI that functions as “digital employees,” ones which understand business context, manage complex workflows, trigger actions independently, and …
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Mastering dispositions for smarter contact centers Mastering dispositions for smarter contact centers A ringing phone. A flashing chat notification. An email queue growing by the minute. Every day, contact center agents handle an overwhelming number of customer interactions, each with its own urgency and complexity. Resolving issues is just one part of the job—making sure …
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Fast and Furiant: Secrets of Effective Software Testing Fast and Furiant: Secrets of Effective Software Testing Hi! My name is Tanya Grigorkevich, and I am a QA Engineer at RingCentral Bulgaria. Everyone has been in a situation where something needs to be done both within a short time frame and to the highest possible standard. …
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Ten years at the top Ten years at the top Building a leading partner program is challenging. Maintaining that excellence? Even harder. So today I’m especially happy to share that the RingCentral Reach Partner Program was awarded five stars in the CRN Partner Program Guide for the TENTH year in a row! That’s a decade …
Natural language processing in business interactions Natural language processing in business interactions Natural language processing (NLP) is transforming how businesses communicate with customers and streamline internal operations. This powerful AI technology enables computers to understand, interpret, and generate human language, opening up new possibilities for more efficient and personalized interactions. NLP and customer service Companies …
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