7 tips for building a crisis communication plan for your business 7 tips for building a crisis communication plan for your business Problems are inevitable in business, and, unfortunately, that includes really big problems. No matter how robustly you’ve built your company, you simply cannot foresee every major challenge coming your way. We are all …
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8 sales productivity strategies to drive more sales 8 sales productivity strategies to drive more sales There are many learning curves you may come across as a small business owner—like adapting to changes within the industry or knowing when to take the “customer is always right” approach for tricky situations. Developing a good sales productivity …
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5 pitfalls to watch out for as your startup grows 5 pitfalls to watch out for as your startup grows No matter how great you know your tech startup could be, there’s always a little fear. Are you doing everything right? Are you missing anything? Are there some major pitfalls you’re falling victim to? That’s …
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Meeting management tools: An in-depth guide Meeting management tools: An in-depth guide Ah, meetings. Can’t do business with ‘em, can’t do business without ‘em. But have you ever considered the idea that with better meetings, you can do better business? If you’re in doubt, take it from us. We wrote a guide on it. And …
Adapting agent monitoring and analytics for a distributed team Adapting agent monitoring and analytics for a distributed team Today, contact centers are increasingly moving to the cloud. While that creates advantages such as cost savings for companies, it can create complications for contact center managers. Agents are no longer on-site, making it more difficult to …
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Using social media for small business: An in-depth guide Using social media for small business: An in-depth guide To grow a small business, you have to wear many hats—that of a founder, marketer, accountant, salesperson, customer service, and even your own coffee runner. And guess what’s an area that helps you cure your headaches related …
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The best CRM for small businesses—at every price range The best CRM for small businesses—at every price range Updated November 2020 If you’re managing a small business, you know all too well the importance of organization. From inventory management to customer pipelines, an organized business is a successful business. And as business continues to grow, …
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Allyship and Action for Transgender Day of Remembrance Allyship and Action for Transgender Day of Remembrance Transgender Day of Remembrance (Friday, November 20, 2020) is the culmination of Transgender Awareness Week — a week when transgender people and their allies bring attention to the community by educating the public about who transgender people are—sharing stories …
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6 strategies for retail businesses from top MBA programs 6 strategies for retail businesses from top MBA programs What part of your retail business needs a little sprucing up? No matter what your answer is, chances are you’ve come to the right place. RingCentral recently sponsored the virtual Small Business School Challenge1, featuring teams from …
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5 meeting invite templates to get your attendees prepped 5 meeting invite templates to get your attendees prepped Chances are you send (and receive) so many meeting invites that you don’t think twice about them. Hey, the average today worker spends ~12 hours weekly both prepping for and attending meetings. And so invites feel, well, …
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